HVAC Service Dispatcher

Job Description:

Neros HVAC is seeking a reliable and highly organized HVAC Dispatcher to schedule and coordinate field service operations. You’ll act as the communication hub between customers, technicians, and office staff to ensure jobs are scheduled efficiently and customer satisfaction stays high.

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Key Responsibilities:

• Dispatch technicians based on skill, location, and urgency

• Monitor job progress and handle schedule changes

• Maintain communication with clients and field team

• Use dispatch software to track jobs and update records

• Resolve minor customer issues or escalate appropriately

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Requirements:

• 1–2 years experience in dispatch or customer service

• Familiar with field service scheduling software (like ServiceTitan)

• Excellent multitasking and organizational skills

• Clear communication via phone, email, and chat

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What We Offer:

• Competitive salary

• On-the-job training

• Supportive office environment

• Growth into lead dispatcher or operations assistant