Failed Part
A capacitor or contactor is a quick swap near the bottom of the range. A compressor or reversing valve means pulling the refrigerant and hours of brazing. That’s why those jobs climb into the thousands.







Heat pump repair pricing for DC, Maryland and Northern Virginia homes
A heat pump in the DMV never gets a season off. It cools all summer, then heats through damp winters that hover near freezing. That’s prime weather for frost on the outdoor coil, and it wears out parts a plain air conditioner doesn’t have. Your bill comes down to which part failed, how hard it is to reach and how much life the system has left. Here’s what each fix costs, and what Nero’s Heating & Air charges to find it.
Most heat pump repairs in Washington, DC, Maryland and Northern Virginia cost $150 to $650. A capacitor or contactor sits at the low end. A reversing valve, coil or compressor runs about $600 to $3,500. At Nero’s Heating & Air, the $75 diagnostic is waived when you go ahead with the repair, and you approve the price before any work starts.
One set fee finds the problem. The repair price depends on the part, and you’ll know both before you spend another dollar. Every other Nero’s Heating & Air fee, from duct cleaning to maintenance plans, sits in one place.
| Item | Price |
|---|---|
| Diagnostic visit | $75 |
| Sunday, after-hours or rooftop visit | $169 |
| Common heat pump repairs | $150–$650 |
| Major repairs (reversing valve, coil, compressor) | $600–$3,500 |
| Labor warranty on repairs | 30 days |
Every call starts with a conversation. The technician asks what the system has been doing, runs the diagnostic and finds the failed part. Then you hear what’s wrong, what the fix involves and what it costs, in plain terms.
Want the estimate in writing? Ask, and you’ll get it on paper before we begin. Go ahead with the fix and the diagnostic comes off the bill. If the repair starts to look like a down payment on a new heat pump, we’ll say so and show you both numbers.
A capacitor or contactor is a quick swap near the bottom of the range. A compressor or reversing valve means pulling the refrigerant and hours of brazing. That’s why those jobs climb into the thousands.
DMV winters spend weeks between about 30 and 40 degrees with damp air. That’s ideal frost weather for the outdoor coil. The defrost board and sensors cycle over and over to clear it, so they wear out faster here than in colder, drier places.
Plenty of DC rowhouses and condos keep the outdoor unit on the roof and the air handler in a closet or attic. Tight access adds labor. Rooftop units are billed at the rooftop rate in the table above.
A heat pump works in both seasons, so ten years on one often means far more run hours than ten years on an air conditioner. Older systems also tend to need more than one part at a time.
Systems built for an older, phased-out refrigerant cost more to recharge each year as supply shrinks. On those units, a leak can tip the repair-or-replace math quickly.
A weekday visit carries the standard diagnostic. Sundays and after-hours heating calls use the higher fee, which replaces the diagnostic rather than adding to it.
| Repair | Typical cost in the DMV |
|---|---|
| Capacitor | $120–$400 |
| Contactor | $100–$350 |
| Thermostat | $100–$350 |
| Defrost control board | $200–$650 |
| Outdoor fan motor | $300–$800 |
| Indoor blower motor | $400–$1,000 |
| Expansion valve | $250–$800 |
| Backup heat strip | $400–$1,500 |
| Refrigerant leak repair and recharge | $250–$1,500 |
| Reversing valve | $600–$1,200 |
| Indoor or outdoor coil | $900–$2,500 |
| Compressor | $1,200–$3,500 |
Market estimates for the DC, Maryland and Northern Virginia area. Your price comes after the diagnostic, once the failed part is confirmed.
Most of the time, the numbers say fix it. On a heat pump under about ten years old with one failed part, a capacitor, board or motor costs a small slice of a new system. Past about twelve years, a compressor or reversing valve can run a third of a replacement while every other part keeps aging. That’s when retiring it deserves a look, so we price both and let you compare.
| Factor | Repair usually makes sense | Worth pricing a new system |
|---|---|---|
| Age | Under about ten years | Twelve years and up |
| Failed part | Capacitor, contactor, board or motor | Compressor, reversing valve or coil |
| Repair history | First repair in a while | Second or third in two years |
| Refrigerant | Current type, easy to source | Older, phased-out type |
| Winter performance | Keeps up with little backup heat | Leans on backup heat, and the electric bill shows it |
If replacement wins, our team handles heat pump replacement with a free estimate that’s binding once you sign it.
Most heat pump repairs are settled at the visit. When a big one points to a new system instead, financing through GreenSky can spread the cost. Promotional rates are available to qualified customers, with your rate set by your application and approval.
First, check that the thermostat is set to heat. A few minutes of cool air during a defrost cycle is normal. If it keeps blowing cold, the usual causes are a stuck reversing valve, low refrigerant or a failed defrost control. Most of those fixes run $200 to $1,500.
Light frost on the outdoor coil is normal in a DMV winter, and the defrost cycle melts it off. A unit that stays coated in solid ice for hours isn’t defrosting. The cause is usually a defrost board or sensor, low refrigerant or an outdoor fan motor, about $200 to $1,500 to fix. Don’t chip the ice off, because it can puncture the coil.
Short bursts are normal during defrost or after a big jump on the thermostat. If the thermostat shows "aux heat" for hours on a mild day, the heat pump isn’t keeping up. Low refrigerant, a defrost fault or a failing outdoor fan motor are the usual causes, roughly $200 to $1,500. Until it’s fixed, the electric backup keeps running up your bill.
No. Refrigerant runs in a sealed loop and doesn’t get used up. If yours is low, it’s leaking. Topping it off without finding the leak means paying for the same recharge again next season. A leak repair and recharge runs about $250 to $1,500.
Most part swaps, like a capacitor, contactor or fan motor, take an hour or two once the problem is found. A compressor or reversing valve usually takes a full day, and longer if the part has to be ordered.
It may cover the part, but rarely the labor. Many manufacturers cover parts for about ten years when the unit was registered after install, and less when it wasn’t. Find the model and serial number on the outdoor unit before you call so the warranty can be checked.
Looking for the repair visit itself? Book heat pump repair with our local team.
Tell us what your heat pump is doing. A technician from our local team finds the failed part, explains the fix and gives you the price before any work starts.